METLIFE Insurance decides to suspend its services temporarily due to ongoing Corona threat; urges customers to reach it only via phones and online channels

To support the government’s initiative to combat the coronavirus or COVID-19 pandemic, and ensure the safety and well being of the customers and people, the life insurance company has decided to close all its offices temporarily until the country-wide lockdown is lifted. The company has assured its customers that it will continue to deliver the service virtually during this time.

As per the media statement, the life insurance company has taken a number of initiatives to help you with your policies and your needs:

*Continuation of all active policies even if the payment premium due date has passed during the lockdown period

*No late fee charges if the due premium is paid within 15 days of public services resuming

*Facility for online premium payment from our website

*Contact options for customers via Telephone, Facebook and e-mail

*Continuation of coverage as usual, in accordance with the policy terms for all our existing individual life along with accident and health policies

If you have any queries or concerns regarding your policies, premium payment or claim, you are requested to contact the company via phone or other appropriate online methods.