Government Launches ‘Zero Pending File Campaign’ to Speed Up Decision-Making

The government has launched the ‘Zero Pending File Campaign’ starting Monday, aiming to curb delays in decision-making and improve efficiency across public offices.

The Office of the Prime Minister and Council of Ministers announced that the campaign, titled “Zero Pending File Week,” will be implemented in all government offices nationwide. The initiative seeks to address the long-standing issue of unnecessary delays caused by forwarding files to higher authorities instead of resolving them at the appropriate level.

To support the campaign, the government has introduced the ‘Guidelines for the Operation of the Zero Pending File Week Campaign, 2082’. These guidelines are designed to ensure that no official files remain pending indefinitely, while also clearly assigning responsibility to concerned officials for timely decision-making.

The campaign will remain in effect until April 20, during which government offices are expected to actively clear backlogs and expedite file processing.

As per the new provisions, files pending for more than three, seven, or 15 days will now undergo an automatic review process. This mechanism is expected to enhance accountability and prevent unnecessary delays in service delivery.

Officials say the campaign has been introduced to encourage decision-making at the appropriate level, reducing the tendency to escalate routine matters to higher authorities. This is anticipated to improve overall governance and ensure smoother public service flow.

The government believes that the campaign will help build a more efficient administrative system by minimizing bureaucratic hurdles. By promoting timely decisions and reducing file backlogs, the initiative aims to deliver faster and more effective services to the public.

The move is also seen as a step toward strengthening accountability within government institutions and fostering a culture of prompt action in public administration.