Vianet Restores Services Amid Major Network Disruption, Full Recovery Expected Soon
Vianet has restored its Internet and viaTV services to acceptable levels, with full restoration expected by 14 September 2025. Some slowness may persist as remaining servers are transferred to alternative data centers.
The Customer Mobile App and call center are fully operational, and fiber technicians have repaired most network damage. The company thanks customers for their patience and remains committed to improving service reliability.
