Vianet Expands Presence in Imadol with New, Larger Customer Service Branch

Vianet Communication Ltd., one of Nepal’s leading internet and television service providers, has expanded its presence in Imadol, Lalitpur, by opening a larger and more well-equipped branch to better serve its growing customer base in the area.

The new branch will provide a wider range of services, including bill payments and customer support, as well as technical assistance, field support, and fiber maintenance services. With technical teams operating locally, customers in Imadol and surrounding areas will be able to access essential services more quickly and conveniently.

According to the company, the new branch is located at Rata Makai Chowk, Imadol, Lalitpur, and will officially begin operations from Bhadra 1, 2083.

Speaking about the expansion, Shahin Shrestha, Assistant Vice President of Vianet’s Commercial and Marketing Department, said the company has been serving customers in Imadol for years and that the new branch would further strengthen its local service delivery.

He said the deployment of dedicated technical teams for field support and fiber maintenance from the new branch would enable customers to receive faster, more efficient, and convenient services. He added that the expansion reflects Vianet’s continued commitment to customers in the Imadol area.

As high-speed internet has become an essential part of modern life, reliable connectivity is increasingly important for education, online learning, remote work, business activities, digital payments, and entertainment. Vianet said it remains focused on providing uninterrupted, high-speed internet and quality services to meet these growing needs.

Through the new branch, customers in Imadol and nearby areas will be able to access services including new internet and ViaTV connections, bill payments, technical assistance, and customer support more easily.

Vianet said the establishment of the larger branch will strengthen the accessibility of its customer services at the local level while further deepening its relationship with customers in Imadol and surrounding areas.