Siddhartha Bank launches omni channel digital banking service; upgrades its existing ebanking service with range of new facilities

Siddhartha Bank has become the first Bank in Nepal to introduce omni channel digital banking services. The Bank has upgraded its existing mobile banking service with the intention of providing a truly digital banking experience for customers and non-customers alike. The Bank’s various services can now be availed by using Siddhartha mobile banking app or web browser making it accessible through mobile phones, laptops, tablets and computers.

With the new version, users can now experience additional and unique digital services like sending digital cash to non-Bank customers for counter withdrawal, making deposits using digital vouchers, scheduling appointments at the Bank, applying for loans and opening accounts, inquiry about digital banking products, etc. in addition to the existing features like account information, fund transfers, QR code payments, opening fixed deposits and online payments. Non-Bank users can receive cash sent from e-cash and inquiries about digital banking products.

The Bank has been providing banking services from 190 full-fledged branches, 4 extension counters, 117 branchless banking units and 1700 plus POS networks in all 7 provinces.