inDrive Strengthens Rider Safety and Choice Across Nepal’s Urban Mobility

As ride-hailing grows in Nepal, inDrive is emphasizing user safety while maintaining its core principle of freedom of choice. The platform provides in-app safety features and awareness initiatives to guide passengers before, during, and after each ride. Before trips, users can review driver details and share trip information with trusted contacts. During rides, live location sharing, masked calls, and an SOS button enhance security and privacy.

After trips, passengers can rate drivers and provide feedback to support accountability and continuous improvement. Ms. Rita Pokharel, inDrive Nepal’s Country Representative, highlighted that these measures empower users to travel confidently while staying in control. With these efforts, inDrive aims to build a people-centric mobility ecosystem prioritizing safety, fairness, transparency, and freedom of choice. Globally, the platform has over 400 million downloads and offers services beyond ride-hailing, including intercity transport, delivery, and financial services.