IME Life Insurance launches Chatbot service; aims to digitize insurance business with range of attractive and useful services

IME Life Insurance has launched a Chatbot service to facilitate its customers and other general public to utilize insurance coverage via a digital platform.

Under the new service, customers can enquire about their due premium, change the contact details and nominees, update their PAN and bank account details, find out details on claim procedures and agent charges.

Moreover, people can also apply to become a new life insurance agents and renew their agent membership through the same platform, as per the media statement.